HQ Intake converts your leads into signed clients around the clock. Bilingual intake specialists, real-time CRM integration, and a relentless focus on your conversion rate.
Every missed call is a lost case. Every slow callback is a client who signed with someone else. Your marketing generates the leads — but if nobody answers the phone, you're burning money.
Most law firms lose 30-50% of potential cases because they can't respond fast enough. After-hours calls go to voicemail. Spanish-speaking leads get frustrated. Intake staff get overwhelmed during peak hours.
HQ Intake solves this. Our trained, bilingual intake specialists answer every call within 30 seconds, qualify every lead, and get retainers signed — 24 hours a day, 7 days a week.
See How It Works
From the first ring to the signed retainer, we handle every step.
Every call answered by a trained specialist within 30 seconds. No voicemail, no hold queues, no missed opportunities — day or night.
We screen every lead against your criteria — case type, jurisdiction, statute of limitations, liability factors. Only qualified cases reach your attorneys.
Fluent English and Spanish intake specialists. Never lose a potential client due to a language barrier. 100% bilingual coverage on every shift.
We don't just qualify — we close. Our specialists guide clients through e-signature retainer signing while they're still on the phone.
Real-time sync with HubSpot, Salesforce, and leading legal CRMs. Every lead tracked and reported instantly — zero manual data entry.
Daily and weekly reports showing call volume, answer rate, qualification rate, and signed cases. Full transparency into every metric.
A potential client calls, fills out a web form, or clicks a Google Ad. Our system routes them to an available intake specialist within seconds.
Our bilingual specialists screen the lead, gather case details, assess viability, and guide the client through the retainer signing process — all in one call.
A qualified, signed client lands in your CRM with complete case details, signed retainer, and intake notes. Your attorneys start working immediately.
Every call, every lead, every signed case — tracked in real time and synced to your CRM instantly.
Our technology stack integrates Convoso for intelligent call routing, HubSpot for CRM management, and custom reporting dashboards that give you full visibility into your intake pipeline.
No more wondering what happened to that lead. Every metric, every call, every outcome — at your fingertips.
Learn About Our Tech StackSince switching to HQ Intake, our signed case volume has doubled. Their bilingual team catches leads our in-house staff was missing, especially after hours and on weekends.