★ Trusted by 800+ Law Firms Nationwide

Every Missed Call Is a Case
You'll Never Know
You Lost.

HQ Intake answers your phones 24/7, screens every lead, and closes retainers via e-signature — on the call. Legal-only intake specialists. No generic scripts. No handoffs. No missed revenue.

Start Closing More Cases → See How It Works

No setup fees. No long-term contracts. Setup in 48 hours.

Featured In

LAW360
AVVO
ABA JOURNAL
LEGAL MARKETING
CLIO
Active Call in Progress
Caller
Maria G. — Personal Injury
Case Type
MVA — High Value ✓
✓ Retainer Signed via E-Signature
47
Calls Today
12
Retainers Closed
4:32
Avg Handle
800+
Law Firm Clients
900K+
Calls Answered
100K+
Cases Opened
$50M+
Revenue Generated for Clients
24/7
Always Live, Always Bilingual
The Problem

The Intake Problem No One Talks About

You built a great law firm. You're running ads. You're getting referrals. But cases are still slipping — and you don't even know it.

✗ What's Happening Without HQ Intake
  • Calls Go to Voicemail
    A car accident victim calls at 7pm. No one picks up. They call the next firm. That case — worth thousands — is gone forever.
  • Your Staff Isn't Trained to Close
    Intake isn't just answering questions. It's building trust under pressure and guiding scared people to sign. Your receptionist wasn't hired for that.
  • The Callback Kills Conversions
    "We'll call you back." Every hour between first contact and signed retainer is an hour for your prospect to go cold — or call a competitor.
  • In-House Intake Is Brutally Expensive
    $50K+ per year in salary. High turnover. Months of training. And they still can't cover nights and weekends.
✓ What Happens With HQ Intake
  • Every Call Gets Answered
    24/7/365. A real human, every time. No voicemail. No hold music. A trained legal intake specialist — day, night, weekends, holidays.
  • Sales-Trained Legal Specialists
    Our team uses proven techniques to build rapport fast, qualify the lead against your criteria, and handle objections like a pro — not a robot.
  • Retainer Closed on the Call
    We don't hand off. We close. E-signature on the call. By the time we hang up, your new client is already signed.
  • Fraction of In-House Cost
    Full coverage for less than the cost of a single intake employee — with better training, better consistency, and better close rates.
The Process

How HQ Intake Works

Three steps. Zero missed cases. Simple as that.

1
Call Answered
Your calls forward to our legal-trained specialists — 24/7, no voicemail, no hold music.
2
Lead Screened
We qualify the caller against your firm's criteria. High-value cases get priority treatment.
3
Retainer Sent
We walk the client through the agreement and collect an e-signature — right on the call.
4
Case Opened
New client data flows directly into your CRM. No manual entry. No lost information. Done.
What We Do

Everything You Need.
Nothing You Don't.

Six services, one team, zero headaches.

24/7 Live Call Answering
Never send a potential client to voicemail again. Our specialists answer every inbound call day or night, weekend or holiday — so your firm is always open.
Legal Intake & Client Screening
Not every caller is a qualified client. We screen leads using your firm's criteria, prioritizing cases worth your time and filtering out the ones that aren't.
Retainer Closing via E-Signature
This isn't a handoff service — it's a closing service. We walk clients through the retainer agreement and collect a binding e-signature on the call.
Bilingual English & Spanish
40+ million Spanish speakers in the US. Every HQ Intake specialist handles calls fluently in both languages — no hold times, no transfers, no interpreters.
Overflow & After-Hours Coverage
Already have in-house staff? We work alongside them — handling overflow during busy periods and covering nights and weekends when your team is off.
CRM & Case Management Integration
Every intake flows directly into your existing case management system. Notes, client data, and case details — no double entry, no lost information.
Who We Serve

Built for Law Firms.
Specialized by Practice Area.

We don't do general business intake. We do legal intake — which means our specialists understand the language, stakes, and emotional weight of every practice area we serve.

Personal Injury
Mass Tort
Criminal Defense
Immigration
Family Law
Workers' Compensation
Social Security Disability
Employment Law
Results

The Numbers Don't Lie.
Neither Do We.

Law firms hire us because they're losing cases. They stay because the results are undeniable.

900K+
Calls Answered
100K+
Cases Opened
$50M+
Revenue Generated for Clients
98%
Client Retention Rate
Testimonials

What Law Firm Partners Say

800+ firms. One thing in common: they wished they'd called us sooner.

"
★★★★★
Before HQ Intake, we were losing cases every weekend and we didn't even realize it. Within the first 30 days, we had signed clients who called at 11pm on a Saturday. That never would have happened before. The ROI is not even a question.
MT
Marcus T.
Managing Partner, Thorne & Associates
"
★★★★★
I've tried three other intake services. They were all the same — generic call center energy, bad handoffs, zero closes. HQ Intake is different. These people sound like they work for my firm. They know PI law and they get the retainer signed. That's the whole job.
JR
Jennifer R.
Partner, Reyes Law Group
"
★★★★★
We were spending $65,000 a year on two in-house intake staff who still couldn't cover nights and weekends. HQ Intake costs us a fraction of that, covers us around the clock, and converts better than anyone we ever hired internally. I wish I had done this five years sooner.
DK
David K.
Founding Partner, Kessler Family Law
FAQ

We've Heard Every Objection.
Here's the Truth.

"We already have someone who handles intake."
Great — but do they work at 2am on Sunday? Are they trained to close a retainer on the first call? HQ Intake doesn't replace your team — we extend it. Most clients use us for after-hours and overflow so their in-house staff can focus on what they do best.
"We're worried about quality — our clients need to feel like they're talking to our firm."
That's exactly how we train. Your HQ Intake specialists learn your firm's name, intake criteria, tone, and case types before they ever answer a call on your behalf. Clients don't know they're talking to an outsourced team. They just know someone answered and helped them.
"Isn't outsourced intake expensive?"
Compare it to the alternative. A single in-house intake specialist costs $45,000–$65,000 per year in salary alone — before benefits, training, and management time. And they can't cover nights or weekends. HQ Intake costs a fraction of that with more coverage, more consistency, and higher close rates. One signed case often pays for months of service.
"We've tried call centers before and it didn't work."
We're not a call center. Generic call centers handle HVAC companies, pizza orders, and your law firm — all the same way. HQ Intake handles legal intake only. Our specialists are trained specifically in legal client acquisition, objection handling, and e-signature retainer closing. The comparison doesn't hold up once you see how we operate.

You're Losing Cases Right Now.
Let's Stop That.

Every hour your phones aren't covered by a trained legal intake specialist is an hour a potential client is calling someone else. The fix is a phone call away.

Get My Free Consultation → Talk to a Specialist Today

No contracts required to get started. Setup in 48 hours or less.