# HQ Intake

> HQ Intake is a professional legal intake service provider for personal injury law firms across the United States. We handle inbound call screening, lead qualification, retainer signing, and 24/7 after-hours intake so law firms never miss a case.

## About

HQ Intake specializes in personal injury intake operations. Our agents are trained specifically for PI, mass tort, and wrongful death case screening — not general call center work. We integrate directly with law firm CRMs and case management systems.

- Company: HQ Intake LLC
- Service: Legal intake outsourcing for personal injury law firms
- Coverage: All U.S. states, bilingual (English/Spanish)
- Specialty: PI, mass tort, catastrophic injury, wrongful death, toxic tort
- Website: https://hqintake.com

## Core Services

- [24/7 Legal Intake](https://hqintake.com/blog/why-247-intake-matters): Round-the-clock intake agents who screen and qualify PI leads, with speed-to-lead response under 60 seconds.
- [Bilingual Intake](https://hqintake.com/blog/bilingual-intake-competitive-advantage): English and Spanish intake for firms serving Hispanic communities.
- [After-Hours Lead Response](https://hqintake.com/blog/after-hours-lead-response): Capture leads that arrive nights, weekends, and holidays.
- [Retainer Signing](https://hqintake.com/blog/how-to-sign-retainers-faster): Electronic retainer execution during the intake call, while the client is engaged.

## Intake Guides by Case Type

- [Car Accident Intake](https://hqintake.com/blog/complete-guide-pi-intake): Complete intake protocol for auto accident personal injury cases.
- [Truck Accident Intake](https://hqintake.com/blog/truck-accident-intake): Commercial vehicle and trucking accident case screening.
- [Catastrophic Injury Intake](https://hqintake.com/blog/catastrophic-injury-intake): TBI, spinal cord injury, amputation, and severe burn case intake.
- [Wrongful Death Intake](https://hqintake.com/blog/wrongful-death-intake): Standing verification, dual-claim structure, SOL rules, and beneficiary screening.
- [Toxic Exposure Intake](https://hqintake.com/blog/toxic-exposure-intake): PFAS, mold, asbestos, and chemical exposure case screening.
- [Birth Injury Intake](https://hqintake.com/blog/birth-injury-intake): Obstetric malpractice and neonatal injury case qualification.
- [Slip and Fall Intake](https://hqintake.com/blog/slip-and-fall-intake): Premises liability fall case screening protocols.
- [Dog Bite Intake](https://hqintake.com/blog/dog-bite-intake): Strict liability and negligence dog attack case qualification.
- [DUI Accident Intake](https://hqintake.com/blog/dui-accident-intake): Drunk driving accident and dram shop case intake.
- [Workplace Accident Intake](https://hqintake.com/blog/workplace-accident-intake): Workers' comp and third-party workplace injury screening.
- [Product Liability Intake](https://hqintake.com/blog/product-liability-intake): Defective product injury case qualification.
- [Rideshare Accident Intake](https://hqintake.com/blog/rideshare-accident-intake): Uber, Lyft, and rideshare accident case intake.
- [Motorcycle Accident Intake](https://hqintake.com/blog/motorcycle-accident-intake): Motorcycle crash case screening and qualification.
- [Premises Liability Intake](https://hqintake.com/blog/premises-liability-intake): Property owner negligence and premises injury case intake.

## Operations & Best Practices

- [Speed to Lead](https://hqintake.com/blog/speed-to-lead-law-firms): Why response time under 5 minutes is the single biggest driver of PI case conversion.
- [Training PI Intake Agents](https://hqintake.com/blog/training-pi-intake-agents-qualification): How to train intake agents to qualify personal injury leads correctly.
- [Reducing Missed Calls](https://hqintake.com/blog/how-to-reduce-missed-calls-law-firm): Systems to ensure every inbound PI lead is captured.
- [TCPA Compliance](https://hqintake.com/blog/tcpa-compliance-legal-intake): TCPA rules for legal intake and lead follow-up.
- [Cost Per New Case](https://hqintake.com/blog/cost-per-new-case-law-firms): How law firms calculate and optimize their intake cost per signed case.

## Optional

- [Blog Index](https://hqintake.com/blog/): All 75+ intake guides, case type resources, and law firm operations articles.
- [Contact HQ Intake](https://hqintake.com/#contact): Get a quote for legal intake services.